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  • Can a cistern be swapped out for any type?

    We have a toilet with a large cistern. We're going on a water meter so we'd like to change it. Can a cistern be swapped out for any type?

    Asked by Adam on 18th Jun 2023
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    Shower not staying hot

    My shower keeps running cold on me. It heats up alright at first but then goes cold after about 30 seconds to a minute. I have tried turning it up but I can't turn it up much more. Do I need a new one? How much is a new electric shower?

    Asked by Michael on 31st Mar 2020
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    Do BS1010-2 outdoor taps have check/return valves?

    Hello, I’m just installing a soaker hose system and don’t know if my existing outdoor tap (fitted in 2014) has a double check/no return valve. Can anyone advise if it’s likely to have? Many thanks.

    Asked by Katie on 26th Apr 2021
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    Daily rates for plumbing work

    Whats the average daily rate for a plumber? Excluding copper / pex etc. To do some lets say re-routing of heating pipes to under the floor or decommission / re-route a radiator?

    Asked by John on 31st Jan 2020
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    Do log burning fires need a chimney liner inserted?

    Hello, I have a log burner fire installed in my home with a plate fitted above it also. When the fire is burning, the chimney breast does get very hot and there are some occasional crackling noises. Due to this I am considering a chimney liner to try help resolve this. Does my log burning fire need a chimney flue liner and will it make much difference to the heat on the chimney breast? Is my fire still safe to use in the meantime?

    Asked by Beverley on 29th Jul 2019
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    What should I do about a blocked sink drainpipe?

    Hi all Today I had a blockage in my sink’s drain pipe – I decided to unblock it using some drain unblocker liquid, thinking the block may just be some leftovers that had gotten stuck somehow. Unfortunately, this hasn’t helped and now I have a blocked drain pipe with unblocking liquid in there too. Is there any way I could try and fix this myself or would I be best to ask a plumber to take a look?

    Asked by duncan on 8th Oct 2019
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    Water streaming onto conservatory

    There is water streaming onto the conservatory from a far plastic pipe (near guttering) on the roof outside at the back. It's a semi-detached house. Is there any reason this could be an issue with my home, or is it a problem for the neighbours?

    Asked by Abigail on 25th May 2022
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    Garage built over gas pipes

    Is it legal to have a garage constructed over gas pipes beneath the ground? How does planning permission rules and building regulations affect this?

    Asked by Kelly on 11th Jul 2022
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    Outdoor tap query

    Hello, I live in a basement flat and need an outdoor tap for the rear garden. The kitchen is located at the other side of the garden, would this be possible?

    Asked by Katy on 1st Jul 2021
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    Can I move the water cylinder to the attic?

    I own a top floor apartment with an attic. All electric with a large cold-over-hot water cylinder and pump in the hotpress. I need to move the water cylinder and pump, in order to convert the hotpress into a soundproof booth. We'd like a new cylinder too, since the one we have only provides enough hot water for 1/3 of a bathful. It is probably very unwise to mount a cylinder on the joists, as they are not thick enough. There are blockwork walls at both ends of the attic. Could a horizontal cylinder be mounted on a blockwork wall safely, if the right fixings and brackets are drilled far enough in?

    Asked by Ci on 3rd Aug 2021
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