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  • Radiators turning on when hot water used

    Why do my radioators turn on when the hot water tap is turned on? We've turned the dial on the boiler to "water only" but it hasn't worked. We have an ideal combi boiler. Is this something we could fix ourselves or would we have to get a plumber in? If so, how much would this cost? Thanks. Much appreciated for any advise.

    Asked by Zaheera on 18th May 2022
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    Lo pH water corrosion

    Has anyone knowledge or experience of a Mains Low pH water supply in Moray Scotland. I appear to have corrosion on my mainly hot water ( not heating ) copper pipes. The house has only been supplied by mains. Any help would be appreciated.

    Asked by Bernie on 2nd Sep 2019
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    EXTERIOR SOIL STACK PIPE

    Hi, My vertical soil stack pipe that carries the toilet waste from the upper levels of my house to the underground drainage system is seeping water from all the joints. All the seals look corroded and need replacing. Also the joint at the ground floor window level is slowly being pushed apart. Its pushing outwards. There is no bracket fixing it to the wall. The pipe is not solid in the ground, it moves. Could the joint that is pulling apart just be fixed by fixing a bracket to the wall and/or should the pipe be moving in the ground and if not how does that get fixed? I have been told that I should ask a plumber. Would be grateful for any advice. Thanks.

    Asked by Helen on 3rd Mar 2025
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    Mains water stop

    I just wonder when we change interior stop tap in property, shall we inform to water supply because we are using mains stop outside the road to stop water supply to house or is it Ok to carried out work without informing water supply authority? And also how do we find out if the mains stop valve supply water to only your property or your neighbours too?

    Asked by Sujan on 13th Feb 2023
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    Overflow in loft tank

    Question for any proper plumbers. Daughters loft tank overflow occasionally runs. I have replaced the ball valve & set it well below the overflow. However we notice that every so often it still overflows. I noticed it when i ran hot & cold in kitchen to clean a couple of rollers & today it happened when she ran a bath. Any ideas? Some sort of back flow? Its not all the time. TIA for any ideas / answers.

    Asked by Jason on 15th Sep 2020
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    Outside Tap query

    If an outside tap is already fitted with a double check valve in it then will it require any additional valves for the pipework inside for safety/prevent freezing?

    Asked by Satinder on 10th Aug 2023
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    Non return tap connector

    I want to connect my hot and cold outdoor taps to one hose for washing the car etc . As they dont have an inbuilt non return valve cani just use a hoselock type non return valve on both taps , then connect to hose via a splitter/ y branch without any further plumbing. Also are they required on both taps, or should I have to replace both taps with built in valves?

    Asked by Roy on 16th Mar 2021
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    Cistern suddenly not filling.

    Ground-floor flat - bottom-filling cistern has suddenly stopped filling - airlock?

    Asked by Alan on 4th Feb 2021
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    Mould spreading after a fixed water leak

    Can mould spread throughout a home even if there isn’t a water leakage issue? Mould is still spreading in different rooms of the house. It all started with a big leak several years ago but that issue was fixed and I don’t see any other signs of leakage. So is it possible that some of the mould simply survived the initial effort to kill it off and has spread from there even without a renewed problem with water leaking? I know that moisture can cause the problem too. How can I tell if moisture/humidity levels are too high in my home? And how can I rule out the possibility that a new water leak is helping the mould to spread again?

    Asked by Lou on 23rd Sep 2020
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    Constantly leaking overflow

    Constantly leaking overflow from previous questions asked by others I understand it might be a ball valve not working correctly in water tank can you estimate a cost and time it may poss take to fix

    Asked by Amanda on 28th Oct 2021
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