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  • Ask a Trade: Cleaners

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    Are cleaners security vetted as part of cleaning services? Is this a legal requirement?

    Asked by Bill on 30th Nov 2021

    Can cleaners lock the front door and set the alarm after they leave?

    Asked by Jenny on 30th Nov 2021

    I have a cat and a dog at home. I need to feel confident that a cleaning service won’t let them out, it’s a major concern for me. How can I make sure of this? I just feel people sometimes will hear what I say but they might just yes sure to be polite and I want to be sure.

    Asked by Julie on 22nd Nov 2021

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    Given the pandemic, if I had a cleaner coming by but I had the sniffles or a possible symptom of Covid, would I be expected to cancel and would the usual late cancelation fee (if applicable) still apply?

    Asked by Jenny on 22nd Nov 2021

    Are all cleaning companies insured or is this not a legal requirement? How beneficial is it in practice if a cleaning service is insured?

    Asked by Greg on 18th Nov 2021

    Do most cleaning services provide over the phone estimates?

    Asked by MRS DAKIRI on 16th Nov 2021

    Hi there, I’m wondering whether cleaning services can clean while I’m away? Between work and collecting and dropping the kids to school, it’s very hard to arrange a time for a cleaner to come by that would suit. Any help would be greatly appreciated. Thank you.

    Asked by Sharon on 26th Oct 2021

    Can you tell me a bit more about Scotchgard Protection? Would you advise I try it or are there other products you’d recommend instead? Any suggestions would be greatly appreciated. Oh, also is it a special product for professionals or is it fine for DIY use? Thanks! :)

    Asked by Sarath on 25th Oct 2021

    Do cleaning services come with a minimum subscription time frame? And if so what is the average minimum subscription duration?

    Asked by Joyce on 22nd Oct 2021

    Should all cleaners/cleaning services be insured? And if not, is it a significant issue if a professional/service is not insured or is nothing to worry about? Thanks.

    Asked by Kelly on 12th Oct 2021
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