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Tradespeople Terms and Conditions of Supply

This page (together with our Privacy Policy and Tradespeople Terms of Use) tells you information about us and the legal terms and conditions (Terms) on which we offer for sale the opportunity for you to quote for projects (Leads) submitted through our website by homeowners registered to our site (Homeowners).

These Terms will apply to any contract between us for the sale of Leads to you (Contract). Please read these Terms carefully and make sure that you understand them, before purchasing any Lead from our site. Please note that before placing an order for a Lead you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to order any Leads from our site.

We amend these Terms from time to time as set out in clause 8. Every time you wish to order a Lead, please check these Terms to ensure you understand the terms which will apply at that time. These Terms were most recently updated on 24th May 2018.

These Terms, and any Contract between us, are only in the English language.

1. Information about us

We operate the website MyJobQuote.co.uk. We are ICM Enterprises (UK) Limited a company registered in England and Wales under company number 07080014 and with our registered office at The Bungalow Offices, Cwittr Lane, St Asaph, LL17 0LQ. Our VAT number is 995884630.

2. Projects

2.1 Homeowners use our site to post details of projects they wish to have carried out which they are looking for tradespeople to quote for (Projects).

2.2 Once a Project is submitted to us we will send details of the Project to the accounts of those tradespeople registered with our site we deem the most appropriate for the Project for to give them the opportunity to purchase that Lead.

2.3 We limit the number of tradespeople who are able to purchase any one Lead and you may find that when you attempt to purchase a Lead it is no longer available.

2.4 Please note that we accept no liability for the information provided by Homeowners as the Project descriptions are generated by them and it is your responsibility to verify all details directly with the Homeowner if you successfully purchase a Lead.

2.5 You irrevocably agree and accept that when you purchase a Lead from us, you are purchasing an opportunity to quote for a Project and that we do not offer any guarantee that the Lead will result in any work for you.You irrevocably agree and accept that when you purchase a Lead from us, you are purchasing an opportunity to quote for a Project and that we do not offer any guarantee that the Lead will result in any work for you.

3. How the contract is formed between you and us

3.1 We will send details of Leads to your account (Account) which we have determined are suitable for you to purchase which will include a brief specification of the Project and the price (inclusive of VAT) or total number of credits payable by you to us to purchase the Lead (Fee).

3.2 If you wish to purchase a Lead then you will need to log in to your account. You will need to then either click a link in the email or text message received from us or, view Leads directly in the "my jobs" section of your account online.

3.3 To make use of this facility, you will need to be logged in to your Account.

3.4 At this point you will be given an option to purchase or decline any Leads that have been offered to you. If you wish to purchase the Lead then you will click the purchase button and this will then explain the rates to be charged for the Lead.

3.5 If you do not wish to accept to purchase the Lead then you can reject it.

3.6 Once your Order has been accepted by us we will send you the full contact details of the Homeowner for that Project. It is then your responsibility to contact the Homeowner to negotiate any potential contract for the Project with them.

4. How to pay

4.1 You can only pay for Leads using a debit card or credit card. We accept the following cards: Visa [Debit & Credit], Mastercard [Debit & Credit], American Express [Debit & Credit].

4.2 When registering for your Account you will be required to register a debit or credit card with us.

4.3 We will accept registration of up to five debit or credit cards with one of those being designated as a primary card and the others as backup cards, should they need to be used.

4.4 Please note that you will be able to remove any designated debit or credit cards whenever you wish, but there must always be at least one active card linked to the account at any time.

4.5 Each time you purchase a Lead, [the Fee will be debited to your Account and we will charge your card each time your account reaches £10 or as soon as three days have passed since you successfully purchased a Lead, whichever is the sooner (labelled "£10 / 3 days").] OR [Payment for the Lead must be made in cleared funds before the Lead will be made available to you (labelled "Upfront").] The payment plan that applies to your account is displayed inside your MyJobQuote account on the https://www.myjobquote.co.uk/my-account/billing/methods page.

4.6 An invoice will be generated at the beginning of each month setting out the number of Leads purchased in the preceding month together with the Fees paid and any outstanding balance on your Account.

4.7 You warrant that you are a trader, registered with an Account on our website, and that you purchase Leads acting in the course of your business and therefore that you are not entitled to claim chargebacks (a remedy available to consumers only). You hereby indemnify us against any costs associated with us investigating and/or defending any charge back claimed by you.

4.8 Notwithstanding clause 4.7 above, in the event that a chargeback is claimed against your debit or credit card then we reserve the right to charge your debit or credit card with the sum of £15 plus VAT in respect of our administration charges for undertaking any investigation.

5. Refund Policy

5.1 Due to the nature of what we are selling, Leads are sold on an "as seen" basis and refunds of credit(s) to your MyJobQuote Account will not be considered other than in accordance with the terms of this clause.

5.2 We will only consider refunds for Leads which:-

(a) do not contain sufficient information for you to contact the Homeowner, for example, an invalid phone number; or
(b) is a duplicate Lead that has already been purchased by you, (each an Invalid Lead).

5.3 If you believe that a Lead you have purchased is an Invalid Lead, you must notify us within 48 hours of purchase by clicking the “raise a complaint button” on the Lead in question from within your dashboard and any notification must provide sufficient detail for us to identify the reasons that you believe the Lead is an Invalid Lead.

5.4 Without exception, we will only investigate potential Invalid Leads that have been reported in accordance with clause 5.3.

5.5 We will conclude our investigation within five working days of receipt of notice validly served in accordance with clause 5.3 and you accept that our decision is final and binding.

5.6 If we determine that a Lead was an Invalid Lead we may, at our entire discretion, refund the cost of the Invalid Lead by way of credit(s) to your MyJobQuote Account. For the avoidance of doubt, we will not refund your payment card.

5.7 We will not refund any Lead which was labelled on our website as a being a reduced in price.

5.8 If we determine that a Lead was an Invalid Lead and in the event that your debit/credit card has not been charged in respect of the Invalid Lead then no charge will be made for that Invalid Lead.

6. Use of our site

Your use of our site is governed by our Tradespeople Terms of Website Use Please take the time to read these, as they include important terms which apply to you.

7. How we use your personal information

We only use your personal information in accordance with our Privacy Policy. Please take the time to read our Privacy Policy as it includes important terms which apply to you.

8. Our right to vary these Terms

8.1 We amend these Terms from time to time. Please look at the top of this page to see when these Terms were last updated and which Terms were changed.

8.2 Every time you order Leads from us, the Terms in force at the time of your order will apply to the Contract between you and us.

9. Our liability

9.1 We only supply the Leads for internal use by your business, and you agree not to use the Leads you purchase for any resale purposes.

9.2 Nothing in these Terms limits or excludes our liability for:

(a) death or personal injury caused by our negligence;
(b) fraud or fraudulent misrepresentation.

9.3 Subject to clause 9.2, we will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract for:

(a) any loss of profits, sales, business, or revenue;
(b) loss or corruption of data, information or software;
(c) loss of business opportunity;
(d) loss of anticipated savings;
(e) loss of goodwill; or
(f) any indirect or consequential loss.

9.4 Subject to clause 9.2, our total liability to you in respect of all losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the Fee paid for the Lead to which the losses relate.

9.5 Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the Leads. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Leads are suitable for your purposes.

10. Events outside our control

10.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below in clause 10.2.

10.2 An Event Outside Our Control means any act or event beyond our reasonable control[, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks.

10.3 If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:

(a) we will contact you as soon as reasonably possible to notify you; and
(b) our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.

10.4 You may cancel a Contract affected by an Event Outside Our Control which has continued for more than 30 days. To cancel please contact us.

11. Communications between us

11.1 When we refer, in these Terms, to "in writing", this will include e-mail.

11.2 Any notice or other communication given by you to us, or by us to you, under or in connection with the Contract shall be in writing and shall be delivered personally, sent by pre-paid first class post or other next working day delivery service or e-mail.

11.3 A notice or other communication shall be deemed to have been received: if delivered personally, when left at our registered office; if sent by pre-paid first class post or other next working day delivery service, at 9.00 am on the second Business Day after posting or if sent by e-mail, one Business Day after transmission.

11.4 In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

11.5 The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.

12. Entire Agreement

12.1 These Terms and our Privacy Policy and Tradespeople Terms of Website Use constitute the entire agreement between you and us and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to its subject matter.

12.2 You acknowledge that in entering into this Contract you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms or our Privacy Policy or Tradespeople Terms of Website Use.

12.3 You and we agree that neither of us shall have any claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this Contract.

13. Other important terms

13.1 We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms. We will always notify you by posting on this webpage if this happens.

13.2 You may only transfer your rights or your obligations under these Terms with our prior written consent.

13.3 This Contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

13.4 Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

13.5 If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

13.6 A Contract and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

13.7 The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with a Contract or its subject matter or formation (including non-contractual disputes or claims).

TRADESPEOPLE PRIVACY POLICY

ICM Enterprises (UK) Limited ("We") are committed to protecting and respecting your privacy.

This policy (together with our tradespeople terms of website use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting MyJobQuote.co.uk you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 and any replacement legislation, and the General Data Protection Regulations (GDPR) (the Act), the data controller is ICM Enterprises (UK) Limited of The Bungalow Offices, Cwittr Lane, St Asaph, LL17 0LQ.

Information we may collect from you

We may collect and process the following data about you:

Information you give us. You may give us information about you by filling in forms on our site MyJobQuote.co.uk (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, purchase Leads, respond to feedback posted about you by homeowners and when you report a problem with our site. The information you give us may include (but is not limited to) your name, address, e-mail address and phone number, payment information, reviews and opinions.
Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:
- technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
- information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Uses made of the information

We use information held about you in the following ways:

Information you give to us We will use this information:
- to carry out our obligations arising from any contracts for leads entered into between you and us and to provide you with any information that you request from us;
- to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. We, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please either email us or amend your account settings once you have registered with our site.
- to notify you about changes to our service;
- to ensure that content from our site is presented in the most effective manner for you and for your computer.
Information we collect about you. We will use this information:
- to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
- to allow you to participate in interactive features of our service, when you choose to do so;
- as part of our efforts to keep our site safe and secure;
- to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
- to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

Legal basis for processing

The legal basis for our use of your personal data will generally be one or more of the following:

we need to process your personal data to meet our contractual obligations to you
we need to process your personal data for the legitimate interest relating to the provision of our service to you and the other users
processing is necessary for legal reasons, such as tax reporting and fraud prevention
we process your personal data because you have consented to us passing your information to one of our partners or third parties.

Disclosure of your information

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including:

Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others.
Analytics and search engine providers that assist us in the improvement and optimisation of our site.
Credit reference agencies for the purpose of assessing your credit score upon registration with our site.

We may disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If ICM Enterprises (UK) Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply; or to protect the rights, property, or safety of ICM Enterprises (UK) Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights

Under the Data Protection Laws, you have a number of important rights. In summary, those include rights to:

access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
require us to correct any mistakes in your information which we hold
require the erasure of personal information concerning you in certain situations
receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
object at any time to processing of personal information concerning you for direct marketing
object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
object in certain other situations to our continued processing of your personal information
otherwise restrict our processing of your personal information in certain circumstances

For further information on each of those rights, including the circumstances in which they apply contact the Information Commissioner’s Office.

Right to rectify mistakes

Information given to us can be checked and updated at anytime from within your MyJobQuote account. The information we hold about you can be requested by contacting us directly. We reserve the right to request proof of ID before disclosing personal information that has been requested.

Prevention of Processing

You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by amending your account settings once you have registered with our site. You can also exercise the right at any time by contacting us at https://www.myjobquote.co.uk/contact-us.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Object or restrict processing

Requests relating to objections or restrictions to processing of your personal information should be directed to us via the contact form on our website. If you have an objection to processing for the purposes of direct marketing you can modify your preferences within your account or by contacting us and your request will be processed with the minimum of delay.

Retention period of personal information

We will hold your personal information whilst we continuing to provide services to you and following the termination of our contractual relationship for any period we are required to do so by any applicable legislation. Additionally, we will continue to hold such of your personal information as is necessary and proportionate to fulfil our legitimate interests.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy. Our privacy policy was last updated on 24th May 2018.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to https://www.myjobquote.co.uk/contact-us.

Why Join

Up to £50 of Free Credits!

Earn Rewards

Your own Profile Page

Get Jobs in your Area

SMS & Email Notifications

Tradesperson Sign Up

Recent Jobs in the UK

Bathroom, Kitchen and WC Plumbing

Plumber Job in Greater London

Internal Painting & Decorating

Painter / Decorator Job in Greater London

Roof Installation/Removal

Roofer Job in Windsor and Maidenhead

Aerial & Satellite Dish

Aerial / Network Specialist Job in Nottinghamshire

Groundwork

Builder Job in Luton

Plumbing Repair & Maintenance

Plumber Job in Greater London

TRADESPEOPLE TERMS OF WEBSITE USE

Tradespeople Terms and Conditions of Supply

TRADESPEOPLE PRIVACY POLICY