Community Guidelines

These acceptable use standards and our Privacy Policy apply to any material you upload or share to our platform or generate on our platform and any other ways you use our platform (User Content).

You must comply with these standards in spirit as well as to the letter.

We will determine, in our discretion, whether any User Content or your use of our platform breaches these acceptable use standards. If we determine that it does then we may:

  • Remove or edit the User Content.
  • Issue warnings.
  • Suspend or ban accounts.
  • Delete all User Content from repeat offenders.

You may not use our platform:

  • In any way that breaches any local, national or international law or regulation.
  • In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.
  • To bully, insult, intimidate or humiliate any person.
  • To send, knowingly receive, upload, download, share, post, use or re-use any material which does not comply with our content standards.
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
  • to upload, post, create on our platform or share content containing any advertising or promoting any services or web links to other sites.

User Content:

  • Must be accurate (where it states facts).
  • Only contain opinions that are genuinely held.
  • Must relate solely to the service which was actually received. Which is a response to a review must be a direct response to the review in question and not relate to any other matters.
  • Must comply with the law applicable in any country from which it is posted and to which the platform is targeted.

User Content must not:

  • Be defamatory of any person.
  • Be obscene, derogatory, offensive, hateful or inflammatory.
  • Contain any personal information (including telephone numbers or addresses), whether yours or of any other person.
  • Infringe any copyright, database right or trade mark of any other person.
  • Be likely to deceive any person.
  • Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
  • Contain illegal content or promote any illegal content or activity. Be in contempt of court.
  • Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety.
  • Be likely to harass, upset, embarrass, alarm or annoy any other person.
  • Impersonate any person or misrepresent your identity or affiliation with any person.
  • Give the impression that the User Content emanates from us.
  • Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse.

Public User Content

If you have a public profile on our platform you accept that your User Content can be read by the general public.

Offences

You must not upload, post, create on our platform, share or cause any uploading, posting, creation or sharing, of any of the following:

  • A grossly offensive, indecent, obscene or menacing message intending to cause offence, menace, distress or anxiety.
  • A false message knowing it to be false, intending to cause non-trivial psychological or physical harm to a likely audience, and with no reasonable excuse.
  • A message threatening death or serious harm while intending or being reckless as to whether the object of the threat would fear that the threat would be carried out.
  • A communication that intends to encourage serious self-harm.
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