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    Do you have any handy advice for reducing my water bills? Just looking to save every penny. Thanks for your time!

    Asked by Patrick on 21st Oct 2021

    I am currently researching radiators and trying to calculate BTU to ensure I choose the right size and type. I am COMPLETELY new to this process as well as working with tradespeople. I am doing something wrong, because the numbers I get sound way off - over 9000 BTU for a small bedroom. I have read on a few radiator selling sites that the best way to choose a radiator is to get a plumber in who will calculate the BTU more precisely and help choose the right radiator. As professionals, would you say that’s correct? Is helping choose the right radiators part of service you offer? Or is more a heating engineers’ territory? Many thanks in advance!

    Asked by Dovile on 26th Sep 2021

    I have a mid rise (Very heavy) cistern that needs to be fitted to a tiled plaster boarded wall. There are no battens to fix it to where it needs to go and the wall behind that is very old disintegrating brick, so I was wondering what sort of weight would be safe to hang to the wall and what fixings would be best If it it possible to do? Many thanks.

    Asked by Joe on 25th Aug 2021

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    I own a top floor apartment with an attic. All electric with a large cold-over-hot water cylinder and pump in the hotpress. I need to move the water cylinder and pump, in order to convert the hotpress into a soundproof booth. We'd like a new cylinder too, since the one we have only provides enough hot water for 1/3 of a bathful. It is probably very unwise to mount a cylinder on the joists, as they are not thick enough. There are blockwork walls at both ends of the attic. Could a horizontal cylinder be mounted on a blockwork wall safely, if the right fixings and brackets are drilled far enough in?

    Asked by Ci on 27th Jul 2021

    At what point should I remove the main water line for my property? How can I tell when this is needed?

    Asked by Luke on 20th Jul 2021

    Why is the overflow still dripping constantly after the ball valve has been replaced twice.

    Asked by Violet on 18th Jul 2021

    How can my overflow pipe drip when I don’t have a tank in the loft?

    Asked by Eleanor on 3rd Jul 2021

    Is it possible to put a washing machine in the bathroom? I want to remove the unused immersion heater and move my washing machine upstairs but don’t know if this is even allowed.

    Asked by Lindsey on 29th Jun 2021

    Hello, I live in a basement flat and need an outdoor tap for the rear garden. The kitchen is located at the other side of the garden, would this be possible?

    Asked by Katy on 28th Jun 2021

    Have cleaned my sink drains with normal cleaner but there is still a smell of rotten eggs. Have looked at the u bend and it’s clear of clogs. Any advice appreciated

    Asked by Sandy on 1st Jun 2021
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