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    At what point should I remove the main water line for my property? How can I tell when this is needed?

    Asked by Luke on 20th Jul 2021

    Why is the overflow still dripping constantly after the ball valve has been replaced twice.

    Asked by Violet on 18th Jul 2021

    How can my overflow pipe drip when I don’t have a tank in the loft?

    Asked by Eleanor on 3rd Jul 2021

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    Is it possible to put a washing machine in the bathroom? I want to remove the unused immersion heater and move my washing machine upstairs but don’t know if this is even allowed.

    Asked by Lindsey on 29th Jun 2021

    Hello, I live in a basement flat and need an outdoor tap for the rear garden. The kitchen is located at the other side of the garden, would this be possible?

    Asked by Katy on 28th Jun 2021

    Have cleaned my sink drains with normal cleaner but there is still a smell of rotten eggs. Have looked at the u bend and it’s clear of clogs. Any advice appreciated

    Asked by Sandy on 1st Jun 2021

    Is it normal for a block of flats to have just one overflow ? Affinity water have been called out because the overflow is dripping and by the mess of the wall it’s been leaking for some time. Water company have said it’s my flat that’s leaking due to my excessively high water usage. I live alone and in Oct I was usually 477 litres a day which is very high considering I’m out all day. However since Oct I’m now usually approximately 1200 litres a day which is crazy. Hence water company saying the leak is mine. I’m struggling to understand how it’s possible to use this much water and why there is only one overflow for a block flats. Any advise /help would be greatly appreciated.

    Asked by Tracy on 16th May 2021

    I’ve had one of the tanks in my attic moved and now we have a leak in the overflow pipe, there is a small u joint between the pipe coming from the tank to the pipe going outside under the eaves. The water is dripping from the u bend, the pipes r all plastic ..? How can I fixed a leak in the overflow pipes, please?

    Asked by Fiona on 13th May 2021

    all my hot water in taps when i turn on any tap it give off an unpleasant smell, this is throughtout the whole house and only hot water. i have a megaflo and system boiler. what is the problem and how can it be resolved?

    Asked by Saif on 26th Apr 2021

    Hello, I’m just installing a soaker hose system and don’t know if my existing outdoor tap (fitted in 2014) has a double check/no return valve. Can anyone advise if it’s likely to have? Many thanks.

    Asked by Katie on 24th Apr 2021
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