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  • How often do boilers need replacing?

    How long do boilers last on average before they generally need a replacement? Is there a legal limit as to how many years a boiler may be used for?

    Asked by Greg on 2nd Feb 2022
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    Cost for underfloor heating?

    We are buying a house, and are interested in seeing if it's in our budget to put in underfloor heating in the main rooms downstairs. The family room is 22x16, Kitchen is 14x10 and the downstairs bedroom/bath is 21 x 8. Thanks in advance.

    Asked by Jean on 24th Jan 2022
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    Cold hallway additional radiator or bigger radiator?

    I recently installed a PIV unit in the loft, however this has now made the hallway and landing very cold. I have already adjusted the unit to the lowest setting to optimise humidity management and can’t go any lower. I was thinking about whether an additional radiator at the top of the stairs would help or would a larger radiator in the hallway be just as effective? It is currently only a single panel 600x600. I was thinking I could swap this for a double or triple panel of the same size. Which would be the better option in this scenario?

    Asked by Paul on 30th Jan 2025
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    Boiler LF Error Code

    We had a radiator installed a few months ago (Oct 2024) and all was going well - over the past few days we’ve had a LF code come up on our boiler which seems to resolve itself after resetting the boiler. Today the boiler would not resolve the LF code after resetting the boiler until we have turned off the new radiator that was installed. Any ideas? Initially when the new radiator was installed we had a issue with the boiler itself after the system was bled (this was resolved after cycling the boiler a few times)

    Asked by Rowan on 6th Jan 2025
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    How can I tell if genuine Baxi part are being used?

    How can I know for sure that Baxi genuine parts are used for my heating system?

    Asked by Kamil on 19th Jan 2022
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    Radiators not functioning

    Hello, I have two rads that are not working at their best in my dining room . We have bled them but for some reason they are not reaching heat completely ie always cold at the bottom on both. Thank you.

    Asked by Elizabeth on 5th Dec 2023
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    Energy Performance Rating Certificate

    Will my wood burning multi fuel stove, rate higher than a free standing electric heater on my Energy Performance Rating Certificate. I use smokeless coal and wood.

    Asked by Mandy on 28th May 2024
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    How to tell the type of hot water cylinder in my home

    How can I tell if my hot water cylinder is vented or unvented? I also have a boiler but I'm confused about how or if they work together. I've just moved into a new house and it's not what I'm used to.

    Asked by Michael on 9th Feb 2023
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    NEW gas boiler losing pressure

    Gas safe installed new gas boiler and heating. Then another plumber installed downstairs loo. Now when I flush the toilet the boiler loses pressure to zero and has to be filled every day. Even if I do not flush toilet pressure drops and I refill everyday. The plumber did connect to two pipes near boiler. Whats wrong and what can be done?

    Asked by Gavinder on 17th Mar 2021
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    Boiler in a bathroom

    Is it possible to have a boiler installed in a bathroom? Might this depend on a range of different factors? Any advice on this matter would be greatly appreciated. Thanks!

    Asked by Michael on 20th Oct 2021
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