No completion date

We started our project in Jan25, adding a single storey, flatroof rear extension with new kitchen/utility, alterations to the existing rooms including a new bathroom & en-suite.

Groundwork/structural happened quickly & smoothly. But in the last 2mths things have really slowed up.

We were originally told it would take 5-6 months. Now early July and we are so far from completion; the rooflights aren’t even in so we’ve had several leaks where the roof is not watertight.

We did not have a completion date written into the agreement, our mistake in hindsight. And now, the builder won’t say when we can expect completion. He even said he would need to leave our project to work on something else he has lined up, & then come back.

We have always paid the builder promptly when requested, but we now feel the need to hold the rest of the money back until he completes the job.

Is it unreasonable for us to expect that his priority is finishing our project & giving us some idea on completion?

Asked by Candice on 7th Jul 2025
Expert Trade Answers
"Do not pay any more payments until he now completes the work, also is there a stage payment contract"
Answered on 7th Jul 2025 - Member since Mar 2020 - report
"I wouldn’t pay any money until he now agrees the dates on paper . You have contract with the guy . It wasn’t written but he told you the timescale . Now because he is delayed you cannot trust him fully , as he didn’t do what he said to you . Let him to give you the dates on paper , any delays from the dates will be deducted from his final bill. Maybe this will help him to finish what he started ."
Answered on 7th Jul 2025 - Member since Aug 2021 - report
"Double edged sword, you really need to communicate with the contractor and reach a resolution as soon as possible. The water leaking from the roof is a major cause for concern. Most reasonable builders would want to finish the project amicably and move on. I know people will say take him to court but that’s the last thing you want.
A contract is not written in stone, it’s a working document, compromise and get him to finish critical jobs then you can go back to the contract and put dates to stages.
At this stage conflict resolution is the best way forward. He maybe aggrieved somehow, you will be surprised. Get the guys back on site and get them to specify what their actual plan is. Agree to pay when a certain milestone is reached."
Answered on 7th Jul 2025 - Member since Jun 2025 - report
Find Tradespeople, compare up to 3 quotes!
It's FREE and there are no obligations
Ask a Trade
Got a question that only a tradesperson can answer? We have thousands of trades ready to answer any question you may have.
Ask your question
Ask a Trade

Are you looking for advice on a DIY project or have a question for our tradespeople?

We'll email your question to tradespeople who are skilled in your chosen category.

Your question will be made public - please do not include any personal details.

{{ first(ask.errors)[0] }}

By continuing you agree to the Community Guidelines.

Report Content

{{ first(reportForm.errors) }}

Thank you

Your report has been created and will be investigated shortly.

Ready to get a price for your home improvement project?
Get started

Over 1 million homeowners and over 50,000 tradespeople
use MyJobQuote nationwide each year