How do I get a guarantee certificate for a new roof?

Our roof was replaced in the spring and the roofer keeps promising the guarantee paperwork but nothing ever turns up. We're hoping to sell next year. Is there a certificate he should have registered somewhere?

Asked by Greg on 28th Aug 2026
Expert Trade Answers
"There isn’t usually one central guarantee certificate that every new roof gets registered for.

Normally the roofer should provide their own workmanship guarantee, and there may also be separate manufacturer warranties depending on the products used.

If Building Control was involved, there may also be a completion certificate, but that’s separate from the roofing guarantee.

I’d just contact the roofer in writing and ask them to send over whatever guarantee was agreed when the work was done. Since you’re planning to sell, it’s worth getting the paperwork together now rather than leaving it until later."
Answered on 28th Aug 2026 - Member since May 2026 - report
"Hes guarntee is usually hes word against his company name unless it would be a guarntee usuing a certain product that would come with a certificate"
Answered on 30th Aug 2026 - Member since Apr 2022 - report
"He just needs to send you an officially marked guarantee stating years start date etc and to be signed by both"
Answered on 30th Aug 2026 - Member since Nov 2025 - report
"Yes, the company should’ve gave a certificate of paper so certifying that the roof has been done"
Answered on 8th Sep 2026 - Member since Jul 2026 - report
"If your roofer promised, for example, a 10-, 15- or 20-year workmanship guarantee, they should give you the written guarantee/certificate and its terms. It isn't necessarily something automatically registered with the government."
Answered on 9th Sep 2026 - Member since Sep 2026 - report
"Hi, yes, there should normally be paperwork confirming the roof replacement and any relevant Building Regulations compliance. The workmanship guarantee is separate and should also be provided by the roofer.

I’ll check with the roofer and make sure the relevant guarantee paperwork and any certificate/reference details are provided to you as soon as possible, especially as you’re planning to sell the property next year."
Answered on 3rd Sep 2026 - Member since Jun 2024 - report
"The roofer’s workmanship guarantee – this is a contractual guarantee provided by the roofer. There is no single national register for every roofing guarantee."
Answered on 3rd Sep 2026 - Member since Mar 2026 - report
"The Roofing co have to provide the guarantee themselves!!"
Answered on 28th Aug 2026 - Member since Sep 2025 - report
"The roofing company should provide a certificate with themselves of the works carried out of what has been done."
Answered on 28th Aug 2026 - Member since May 2026 - report
"Paper work is easy but did you get your building control certificate they coem out twice for inspection and send you the sign off this isnt something roofers do its home owners who submit this if you have this selling your house is easy"
Answered on 28th Sep 2026 - Member since Aug 2024 - report
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