Damaged roof under solar panels

Question

We had solar panels put on our roof a year ago. The installers have cracked tiles and subsequently we have a leak. The roof hooks have damaged the tiles and we’ve seen they tried to fix them with silicone. The company has ceased trading, have changed the name but there is no way we can contact them. We realise we have been customers of a rogue company. We have tried really hard to contact a solar company who may do a lift and fix for us with no success. Does anyone know what we can do. Thank you. Sue

Richard · Accepted Answer

Hi Sue, sorry to hear you’ve been left in this situation. The best option would be to have a competent roofing contractor inspect the roof and identify all cracked or damaged tiles and any damage caused by the solar panel hooks. The panels may need to be temporarily lifted/removed by a suitably qualified solar specialist so the damaged tiles can be properly replaced rather than sealed with silicone. Once the roof is repaired and watertight, the panels can then be safely refitted with the correct fixings. I’d recommend getting a full roof inspection and written quotation first so you know exactly what work is required.

Colin · Answer

First contact trading standards or contact citizens advice see what they say but apart from that all you can do is get them taken off and redone properly hope this helps

Zac · Answer

The only way around this is to lift the solar panels and replace any broken tiles to solve the issue and stop any water ingress getting in the exposed areas which will create damage to the felt underneith. We can help with this.

James · Answer

The only way forward would be to find a solar company that can take the panels off for you. Get a roofer in to replace all broken tiles properly.

Then ask the roofer to be there when the panels are put back on.

Otherwise fine a roofing company with in house trained solar fitters but seriously vet any company saying they can do this

Robert · Answer

This would require a solo panel company to remove the panels in damaged areas and a roofer to do the repairs before panels are re installed

Mathew · Answer

As the solar pannels are normally either connected to battons or beams and the felt or tiles are damanged this is a couple solutions you can remove the frame work on the solar pannels again but make sure that the solar pannels are switch off and they are easy to removed loosen the bolts that tighten the solars in place  only where the leak appears remove the frame work if its to the battons remove battons from beam to beam replace felt and batton then carrfully refit it its to the beam remove batton and felt then put frame work on and felt up the frame work make all flush then us bonding to cell then place batton then retile

Razvan · Answer

Hi Sue, sorry to hear you’re having these problems. We’re a roofing company covering Surrey and the surrounding areas, and we may be able to help.

We can arrange a roof inspection to assess the cracked tiles, damage caused by the solar panel roof hooks, and the leak.. We can then advise on the best way to carry out the repairs, including whether the solar panels need to be lifted temporarily to access the damaged tiles properly.

Please feel free to get in touch with us, and we can discuss the situation and arrange a visit.

Kind regards,
R.B Projects Group

Philip · Answer

There’s only one silicone that’s up for the job and that’s ct1 but you must use the spray that comes with it happy to take a look for and see if I can do a cheep repair that will last

Damaged roof under solar panels

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