Garage door remotely controlled

Question

I have a double garage door, with remote control. No problem to open it but when l try to close it, it goes down then up again and l have to finish closing it manually using a special tool and a special key by a side wall opening but it’s very difficult. I cleaned the area around the door and no change. I can hear clicking sound from the unit.

Ryan · Answer

It's definitely sensing an obstruction, are the rails clean ?

Myles · Answer

By what you have stated it sounds like a sensor issue - check the connections to the sensor and also check to see if there is any signs of damage to the sponsors

David · Answer

seams to be a sensor problem either the sensors faulty on closures or as the door shuts it's picking up an obstruction would contact the garage door installer or the manufacturer for advice should be paper work or information on the unit itself

Andrew · Answer

Hi
Could be the limit sensor or proximity sensor
Thanks Andy

Richard · Answer

Good evening, it sounds from what you are explaining that the lower fail safe is not working correctly. This fail safe is installed to prevent the door from coming and continuing all the way down if the is an obstruction.
Could possibly sensor fault.

Richard

Elvis · Answer

Hello Ned, You might need to to replace the motor(opener)

Garage door remotely controlled

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