Damage to window and canopy

If a roofers ladder fall and breaks my window who pays

Asked by Pat on 30th Apr 2026
Expert Trade Answers
Best Answer
"The roofer is responsible for any damage to property and should cover all cost too damage"
Answered on 15th May 2026 - Member since May 2026 - report
"If the damage was caused by the roofer or their equipment, then the roofer is normally responsible for putting it right. A reputable roofing contractor should have public liability insurance to cover accidental damage to your property.

Take photos of the damage as soon as possible, let the roofer know straight away, and ask them to pass the claim on to their insurer if needed. You shouldn’t be left out of pocket if the damage was caused by their work."
Answered on 19th Jul 2026 - Member since May 2026 - report
"Whoever left the ladder there if it was the roofer then the roofer"
Answered on 30th Jun 2026 - Member since Jun 2026 - report
"The roofer should cover the cost it not got public liability"
Answered on 30th Apr 2026 - Member since Apr 2025 - report
"The roofer is responsible for any damage to the property"
Answered on 30th Apr 2026 - Member since Sep 2018 - report
"The Roofer is liable for that and hopefully he has public liability insurance"
Answered on 30th Apr 2026 - Member since Oct 2022 - report
"If a roofer's ladder falls and causes damage to your window or canopy, the roofing contractor would usually be responsible for putting things right, provided the damage occurred as a result of their work or negligence. Any reputable roofing company should have valid public liability insurance, which is specifically designed to cover accidental damage to a customer's property while work is being carried out.
I would recommend taking clear photographs of the damage as soon as possible, informing the contractor immediately, and giving them the opportunity to inspect the damage and resolve the matter. In most cases, a professional and reputable contractor will either arrange the repair directly or make a claim through their insurer if necessary.
Accidents can happen on any construction project, but how a contractor responds is what really matters. A trustworthy tradesperson will take responsibility, communicate openly, and ensure the damage is repaired to a high standard without unnecessary delays. If the contractor refuses to cooperate, you should keep all evidence, obtain written quotations for the repairs, and seek further advice regarding your legal options.
Always choose a roofing contractor who is fully insured, experienced, and has genuine customer reviews, as this provides added peace of mind should an unforeseen accident occur"
Answered on 22nd Jul 2026 - Member since Jul 2026 - report
"The roofer is at fault, any ladders used should be properly secured. If they have no public liability insurance, it would still be their responsibility to organise any repairs needed, and cover the costs."
Answered on 30th Apr 2026 - Member since Feb 2019 - report
"The roofer, he should have public liability in place for accidents like this should they ever happen."
Answered on 27th Jul 2026 - Member since Jul 2026 - report
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