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  • Smart thermostat

    Does a smart thermostat let you control the temperature? As I am not bothered about controlling it from phone is it possible to have an ordinary thermostat installed ? I do not have one at present..heating is controlled by control on boiler

    Asked by Pat on 20th Sep 2023
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    Buzzing noises from boiler

    Why is there a buzzing sound coming from my boiler?  

    Asked by Elly on 3rd Feb 2021
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    How to safely remove biomass boiler ash residue?

    How do I safely remove ash residue from a biomass boiler? Are there any specific steps needed to do so in the correct manner?

    Asked by Mo on 17th Jun 2022
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    Is faulty boiler heat exchanger suitable for emergency hiring

    Is a faulty boiler heat exchanger considered an emergency issue in terms of hiring a heat engineer for an emergency call out?

    Asked by Lou on 17th Aug 2022
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    Can I drain a radiator?

    I have one leaking radiator (rusted at the base) but my local heating engineer can't come out to it for a few weeks. Can I drain it while I wait for a repair? I have a combi boiler, so I assume it's possible?

    Asked by Jackie on 17th Jun 2023
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    Problems with long flue offset

    What can be done about a flue offset that is too long? Any suggestions? What are the problems that can be expected if this is the case?

    Asked by Carherine on 28th Jun 2021
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    Magnetic filters and pipework

    Do most magnetic filters work with horizontal and vertical pipework or are they usually designed specifically for either or?

    Asked by Patrick on 17th Sep 2022
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    Boiler replacement to combination boiler

    Hi, I have a standard boiler with a tank for the water. I think a combination boiler will be good but as I am on the first floor, is it easy to change and in particular is it easy to increase the water pressure?

    Asked by Mohamed on 30th Aug 2022
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    Cast iron style radiators

    Looking to replace our stelrad radiators for some cast iron style ones but our system is fitted with plastic pipe work. Would these type of radiators be compatible with our plastic pipe work? Looking for something that holds the heat better ..

    Asked by Karen on 7th Apr 2022
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    What type of person can install a hydrogen boiler?

    What qualification would somebody need to install a hydrogen boiler?

    Asked by Cheryl on 15th Jul 2022
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