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  • How can I access the original plans for my property?

    Hi, what can I do to access the original plans for my property? Do I have a right to see these? What sort of professional would be best to contact to interpret the plans for me or are they relatively straightforward for a novice to understand? Thank you.

    Asked by Joyce on 14th Feb 2022
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    Bonding tiles old or new?

    Neighbour’s have just had a new roof and their roofer has bonded in the original very old tiles from when these houses were constructed 1950-60’s into my 5-6 year old roof. The old tiles have also been painted previously. They have used a bonding gutter in between but have put old tiles every other tile going down my roof front and back. Should the roofer not have found similar new tiles like mine and used them? Rather than the old painted tiles which were obviously at the end of their service life which is obviously why the neighbour was changing their roof.

    Asked by Andy on 28th Jul 2023
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    Shed base - concrete slab or paving slabs?

    I am planning to have a shed built ,size approx 10 x 8ft. How much would I be expected to pay for a concrete slab compared to paving slabs? Would paving slabs be suitable for a shed this size?

    Asked by Darren on 30th Dec 2025
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    How do I remove Japanese Knotweed?

    Hi - I have been told that I may have japanese knotweed in the back garden, how do I go about checking this and then removing it? Do I need a specialist?

    Asked by carole on 1st Apr 2020
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    Replacement outside Tap

    Hi, I have recently had a repair done on my stop tap. The plumber removed the outside tap as a quick repair. He came back the next day to do the repair. After he finished the job i asked him about the outside tap. He said sorry i forgot to connect it. So off her went and reconnected the outside tap. My question is he's not fitted a DCV or a way for me to isolate the water during winter. There wasn't a DCV installed before but does he not need to install one now? Thanks

    Asked by Malcolm on 19th Jun 2020
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    Worn stumps and joists

    Why might stumps or joists have worn and eroded over time? What can I do about this?

    Asked by jonathan on 3rd Feb 2021
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    Remove red wine stain from beige carpet?

    Please help. Dog knocked over red wine onto the carpet and its left a stain. How can I get rid of the red stain?

    Asked by Adam on 21st May 2020
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    Replace window with french doors

    Could you provide an estimated price to remove a 70 inch window and replace it with French doors?

    Asked by David on 24th Jan 2020
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    Flat roof issue with neighbours

    Hi, we are currently renovating our house (bought 3 years ago )and building a extension to our kitchen (build notice/permitted development). Part of this involves replacing the current grp roof ( which has failed and leaks ). We are semi detached and our flat roof backs on to our neighbours flat roof on the party wall. Their roof is currently 6 inches higher than ours and the joint laps over our roof . We spoke to our neighbours yesterday and informed them of our intention to replace and raise our roof level to give us a little more head room in the new kitchen. They have said that we cannot do this as they a have a lifetime guarantee on their roof and that is if we alter the overlap it will invalidate their guarantee. Is this true? Also do they have the right to refuse permission? Finally as we are intending to raise the roof, would this come under the scope of a third party wall notice? Thanks in advance

    Asked by Dan on 9th Sep 2020
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    Single water supply into a block of 4 flats

    I have just bought a top floor flat in a Victorian building that can been converted into 4 flats. My builder found that there is only one water supply to the whole building, rather than to each flat. I have found that because of this, my water will constantly shut off (I’m assuming this is when someone else in the building is using the water). Is there anything that I can do about this?! Thanks in advance, Jo

    Asked by Jo on 30th Nov 2020
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