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  • What is a shutoff valve?

    Could you tell me what a shutoff valve is please? And how does it work? Any advice would be greatly appreciated.

    Asked by Jackie on 27th Oct 2021
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    Accessing drainage pipe on leaking shower

    Our shower is leaking through the ceiling. We've tried resealing it, but it still leaks so we think it might be the drainage pipes but I can't see how to access them without taking the tray out. Is this normal?

    Asked by Sarath on 23rd Jan 2023
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    Is sediment is coming out of my water heater

    How can I establish whether sediment is coming out of a water heater and transferring on to fixtures? I’m concerned it’s the cause of a brown, rusty colour in hot water.

    Asked by jonathan on 19th Apr 2022
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    Warm outdoor tap

    Years ago we had an outdoor tap fitted that gave us warm water for washing our dogs. Kitchen sink was moved during refurb and they changed all the pipes so now only hot water out of the tap…they removed a small valve that was really small and simple but I can’t find it online anywhere- it wasn’t one of the big TMVs I’ve seen- just a small brass joint..any help appreciated!

    Asked by Fiona on 25th Aug 2023
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    What height should a bath be?

    The floor’s being redone at the same time and I’m not sure how much flexibility there is before it starts causing problems with plumbing or panels. With all the building regs these days, wondering if that also comes into play?

    Asked by asa on 7th Feb 2026
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    Why would an outside tap suddenly stop working?

    Went outside to clean my cars and the outside tap (cold only) isn't working. Why is this happening? Do you think I could fix it myself?

    Asked by jonathan on 17th Dec 2025
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    Sump pump installation cost

    Just moved into a new house with a basement. Do we need a sump pump? If so, what's a sump pump cost to get installed?

    Asked by Michael on 17th Sep 2025
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    Fixing plastic water pipe with glue

    Can you fix a leaky plastic water pipe with glue? If so, what type of glue do I need to use?

    Asked by Greg on 12th Feb 2023
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    Water trickling out of tap

    My cold tap only produces a trickle of water when I turn it on. All the other taps in the house are fine. What could be the problem?

    Asked by angie on 10th Sep 2022
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    How to refill my air source pump heating tank with right antifreeze after draining it?

    When you drain my tank to install a new radiator, how do I get the right antifreeze back in to the air source heat pump system?

    Asked by Wayne on 7th Aug 2023
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