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  • Smell in rental property

    I moved into a Grade II listed rental in March and soon noticed an odour on the staircase/landing near the bathroom, like dirty public toilets. The agent and maintenance said they couldn’t smell it, but told me to report back if I found the source. I explained: no blocked or overflowing drains outside, no external drain smell, the odour is isolated to the landing, worse in rain or wind, and not solved by keeping plugs in bath/sink. I also noted I can’t see an external soil/stink pipe, which may be relevant. I’ve tried a HEPA purifier, air fresheners (make it worse), charcoal bags, and odour sprays, with no success. My concern is that sewage gases are escaping into the loft or house. Am I overlooking something, or being dismissed by the agent?

    Asked by Lisa Marie on 8th Sep 2025
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    Does hydro jetting remove roots?

    Will drain jetting remove tree roots that are causing a blockage?

    Asked by Bill on 18th May 2023
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    What is a domestic sewage treatment plant?

    Looking at a house off mains drainage. What's the difference between a treatment plant and a septic tank and which do I actually need?

    Asked by Michael on 4th Sep 2026
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    Is it possible to repair a drain?

    Is it possible to have a drain repaired without the need for excavation and a replacement installation?’

    Asked by jonathan on 1st Feb 2022
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    10 meter Linear drain & soakaway

    We have block paving on our driveway. Water is pooling next to the house. We need to put in a drainage system to take rainwater down the drive and away. How much is an approx 10 meter linear drain sytem with soakaway in drive inc removal and relaying of block paving please?

    Asked by Sandy on 8th Mar 2024
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    Sealing external rainwater pipes

    Do external rainwater pipe joints require sealing? And if so, why?

    Asked by Simon on 9th Aug 2021
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    Locating underground sewers and drains

    How do you find out where underground sewers and drains are actually located? Is there a website or service that I could use to find out more information on this? Thanks for your time.

    Asked by Bill on 22nd Feb 2021
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    What is a French drain?

    Hi there. May I ask, what is a French drain? What are the pros and cons of these specific drains?

    Asked by Charles on 18th Feb 2022
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    Blocked driveway pipe

    There’s a pipe below my driveway which has blocked up. Am I responsible for this? If not, who might be and how could I find out?

    Asked by Jackie on 24th Feb 2021
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    Cost of unblocking pipes

    I live in Manchester and would like to know what quote I can expect to receive to have several pipes unblocked for my house? What might the labour and supply costs come to?

    Asked by caroline on 10th Nov 2020
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