Raised floor tiling methods

Hi! I have a beauty salon opening in a couple weeks. I hired the same builder to do floors, ceilings, walls, plumbing, carpentry, demolition, etc. and have a question about the quality of their work.

The builder was hired to build two separate raised platforms on the main floor to support raised benches and work areas for pedicure services. The agreement was to use the same faux-marble ceramic tiling as the floor itself so that it’s just essentially a raised step. We did not discuss the builders use of metal tile trim along the edges of the raised platforms—sort of to cap the corners of the ceramic. I’m concerned this is clearly cutting corners and it is not aesthetically favourable. Considering there was no discussion regarding the use of trim, can I insist he redo it?
This is for a £20K+ full shop fitting renovation after all. Also, his tile work is rather sloppy and there are significant chips along the cut lines too.

Much thanks for any insight!

Asked by Cathy on 27th Feb 2020
Expert Trade Answers
Best Answer
"Hi Cathy,
Yes if you are not happy with this then yes talk to your builder about this issue.
Hope this helps,
Answered on 27th Feb 2020 - Member since Jan 2020 - report
"Yes, ask him to remove and replace the tiles around the trim, we cut the tiles on 45° angles tile to tile and out grout in the middle. This job is an expensive job, for one straight meter the cost is around £90.

Kind regards,
Answered on 27th Feb 2020 - Member since Mar 2019 - report
"Yes, you can ask for it to be redone as you're the client and you pay for a job which you are happy with."
Answered on 13th Mar 2022 - Member since Apr 2019 - report
"A metal trim or a protective trim should've been used for safety reasons as much as anything else but if anything its a moral issue not a legal one.
I would ask for him to replace it if you're not happy with the finish.

Hope this is helpful."
Answered on 27th Feb 2020 - Member since Dec 2019 - report
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