Hoover Frosr free freezer issue

My frost free freezer is leaving ice at base. Have defrosted and still a problem. Can it be fixed cheaply?

Asked by Paul on 22nd May 2023
Expert Trade Answers
"If your frost-free freezer is leaving ice at the base, there may be a few potential causes for this issue. Here are some troubleshooting steps you can take:

Check the door seal: Make sure the door seal is in good condition and tightly sealed. A loose or damaged door seal can allow warm air to enter the freezer, causing frost and ice buildup.

Verify proper airflow: Ensure that nothing is blocking the vents inside the freezer. Blocked vents can disrupt the circulation of cold air, leading to ice buildup.

Check the defrost drain: A clogged or blocked defrost drain can cause water to accumulate at the base of the freezer, which then freezes. Locate the drain and clean it out using a pipe cleaner or a small brush.

Inspect the defrost system: The defrost system consists of components like the defrost heater, defrost thermostat, and defrost timer or control board. If any of these components are faulty, it can lead to excessive ice buildup. You may need professional assistance to diagnose and replace these parts.

If you have tried these steps and the problem persists, it's advisable to contact a professional appliance repair technician. They can assess the specific issue with your freezer and provide an accurate diagnosis. The cost of repair will depend on the nature of the problem and the replacement parts required. It's challenging to estimate the cost without knowing the exact cause of the issue.

However, keep in mind that repair costs can vary, and in some cases, it might be more cost-effective to replace the freezer, particularly if it is an older model or if the repairs are extensive. A professional technician will be able to advise you on the most suitable course of action based on the specific circumstances.
All the best. Arkadiusz"
Answered on 22nd May 2023 - Member since Apr 2023 - report
"If your frost-free freezer is leaving ice at the base even after defrosting, it could indicate a few potential issues. While I can't provide an exact diagnosis without more information, I can offer some general troubleshooting tips:

Check the door seal: A faulty door seal can allow warm air to enter the freezer, leading to frost buildup. Inspect the seal for any gaps, tears, or damage. Replace the seal if necessary.
Verify proper airflow: Ensure that the freezer vents and air circulation channels are not blocked by items placed too closely to them. Poor airflow can disrupt the defrosting process and result in ice accumulation.
Examine the defrost system: Your freezer's defrost system includes components like the defrost heater, defrost thermostat, and defrost timer. If any of these components are faulty, it can affect the defrosting process and lead to ice buildup. Consult a professional technician to inspect and replace any defective parts.
Temperature settings: Check that the freezer temperature is set correctly. If the temperature is too low, it can cause excessive frost formation. Aim for a temperature between -18°C to -20°C (-0.4°F to -4°F) for optimal freezer performance."
Answered on 22nd May 2023 - Member since May 2023 - report
"A frost-free freezer should not be leaving ice at the base, indicating a potential issue. While it's difficult to provide a definitive answer without more information, here are a few possible causes and potential solutions:

Blocked Drain: Check if the drain tube or drain hole at the back of the freezer is clogged. Use a pipe cleaner or a small brush to clear any debris that may be obstructing the drainage.

Damaged Door Seal: Inspect the door seal for any signs of damage or wear. A faulty seal can allow warm air to enter the freezer, causing ice buildup. If the seal is damaged, consider replacing it to ensure a proper seal.

Temperature Setting: Verify that the temperature setting is appropriate for your freezer. If the temperature is set too low, it can lead to excessive frost buildup. Adjust the temperature accordingly and monitor if the issue persists.

Defrost Timer or Heater: If the previous steps don't resolve the problem, there may be an issue with the defrost timer or the defrost heater. These components may require professional inspection or replacement, which could incur additional costs.

It's challenging to determine the exact cost without knowing the specific cause of the problem."
Answered on 3rd Jul 2023 - Member since Jul 2023 - report
"Yes if it just a door rubber seal but if there is a leak somewhere in the system then it will be expensive so then it’s better to just buy new"
Answered on 26th Aug 2023 - Member since Aug 2023 - report
"If it’s like a flaky ice it’s not actually water frost it’ll be air frost meaning the sea needs replacing . Go to wickes or b and a or Amazon and get some stick seals and replace. £20 fix max."
Answered on 17th Jul 2023 - Member since May 2023 - report
"Could be a range of things from door seal to faulty fan would need more investigation."
Answered on 13th Jul 2023 - Member since Jun 2023 - report
"This will be dependent on whats spicifically wrong with it which is likely the door seal.

You would need to contact the manufacturer to see if they sell a replacement."
Answered on 7th Jun 2023 - Member since Dec 2020 - report
"Possible cause could be a clogged drainage system. Check if the drain is clear. If not, try cleaning it. If issue persists, consider seeking professional help."
Answered on 30th Aug 2023 - Member since Apr 2023 - report
"Hi you will needs a new door seal around the door some warm air going thought and ice form tray away ….all the best…"
Answered on 12th Sep 2023 - Member since Aug 2023 - report
"Hi
Check that you don't have a blockage at the back of the unit. There should be a hole in the inner case which sometimes can have bits of food (crumbs) in it use a toothpick to poke in and clear. I hope that works. Also, check you don't have it on too high, lastly, it could be your thermostat which is a little more expensive, look at your insurance and see if you have any coverage for this.
Cheers
Mark"
Answered on 8th Aug 2023 - Member since May 2023 - report
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