Central heating stays on even when switched off

Three bed semi, combi boiler about eight years old, and a wireless thermostat we had fitted last year. Even with the heating turned off at the stat and the programmer, the radiators still warm up in the evening. Our gas bill has jumped and I can't work out what's causing it. Is it the thermostat or a valve?

Asked by Beverley on 26th Sep 2026
Expert Trade Answers
"It’s difficult to diagnose for sure without being there to inspect the system, and I’d need a little more information to narrow it down. From what you’ve described, I suspect it could be related to the wireless thermostat or receiver.

I’d recommend getting a heating engineer out to diagnose the fault properly and check the controls and boiler."
Answered on 26th Sep 2026 - Member since Apr 2026 - report
"It could be related to the thermostat.

But going off your description of it warming up in the evening (assuming evening only), I suspect it could be the diverter valve, again assuming radiators warming up coincides with you running the hot water in the evening

Of course it's hard to make a proper diagnosis without testing/diagnosing in person. Call an engineer out."
Answered on 26th Sep 2026 - Member since Mar 2020 - report
Find Tradespeople, compare up to 3 quotes!
It's FREE and there are no obligations
Ask a Trade
Got a question that only a tradesperson can answer? We have thousands of trades ready to answer any question you may have.
Ask your question
Ask a Trade

Are you looking for advice on a DIY project or have a question for our tradespeople?

We'll email your question to tradespeople who are skilled in your chosen category.

Your question will be made public - please do not include any personal details.

{{ first(ask.errors)[0] }}

By continuing you agree to the Community Guidelines.

Report Content

{{ first(reportForm.errors) }}

Thank you

Your report has been created and will be investigated shortly.

Ready to get a price for your home improvement project?
Get started

Over 1 million homeowners and over 50,000 tradespeople
use MyJobQuote nationwide each year