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  • Shower trap issue

    Hi, we recently moved into our current house. The bathroom has now an awful sewer smell. On inspection we found it to be coming from the shower drain (walk in shower - tiled floor). I lifted the grill and saw no water seal - no sitting pool of water - and it looks like the shower trap has been removed. Water flows directly down and so it looks like the smell is coming directly from the sewer. My newborn sleeps close by and so my wife is very worried now! However, I have no idea how to get this fixed/replaced as I can't find the brand name on any of the bathroom fixtures. Any help/advice hugely appreciated....

    Asked by George on 25th Mar 2021
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    Outdoor tap fitting

    How much would it cost on average to install an outdoor tap on the side of the house the sink is?

    Asked by Natalie on 4th Jun 2024
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    No water coming out of the hot tap

    The radiators weren't heating up properly. I bled the radiators (which didn't actually have any air in them, so were ok). I added some pressure (too much... so bled a radiator again till it was 1.4 bar (cold). Boiler played up so had to turn it off and on a few times. Heating was then able to come on (still only little heat so may possibly be sludge or something in radiators). Key thing, however, is that then, when I turned the hot tap on, nothing came out at all.... nor since. Pls can someone advise me! No hot water in during this cold snap is not fun. Particularly at the weekend! Thanks.

    Asked by Venetia on 25th Nov 2024
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    Leaking radiator

    How do I turn off my radiator values to stop a leak?

    Asked by Caroline on 2nd Jan 2025
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    Poor shower pressure

    How can I increase the pressure in my 2nd floor shower as the tank is on the 1st floor. I was considering buying a pump but no idea where to install it. The 1st floor bathroom/shower has okay pressure but it's not what we're used to. The heating system isn't a combi boiler I don't think as it has a water tank, emersion switch and a boiler separate in the next closet. The heating system says 1.6-2 bar when off and on so not sure it's a pressure issue. The shower is tiled over and behind the wall so I maybe assume the pump goes in the attic space somewhere. Thanks in advance if anyone could shed some advice.

    Asked by Michael on 30th Jun 2025
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    Washing machine drainage system

    I want a utility room in my garage which isn’t connected to my house,I have been told I need a water waste disposal system leading to the main one, is this correct and how do I go about getting this done?

    Asked by Jessica on 25th Mar 2021
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    Horn sound when hot tap is turned on

    We keep getting a horn like sound from the pipe when we turn on the hot taps in both upstairs bathroom (mostly from here on shower and sink) and in the kitchen sink. It happens when we first turn it on, and we have to turn the pressure down for it to stop and slowly turn it up and then it's fine we had the boiler serviced recently

    Asked by Lianne on 21st Feb 2024
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    Can a main service pipe to a property be partially installed above ground

    I have an iron main water pipe serving our property but flats have been built over the pipe so the pipe is situated under our neighbours drive way. Bristol water have said we can cap the iron pipe off and divert it up into our property and connect it to an internal stop tap. The pipe would come out of the ground and would need a white external box connected to it to then run through our home. It’s the first time I’ve ever have come across this issue within thesny years of living in my property the work to replace a pipe under a concrete slab foundation doesn’t sound cheap. What are my options was Bristol water safe to say this obviously they know their stuff more than me. I’m neurodivergent and I am highly anxious about the repairs and cost I can’t sleep at night the noise is triggering I keep thinking the worse can someone please reply

    Asked by Leanne on 17th Feb 2025
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    DIY Outside Tap

    Hi, I'm looking to fit an outside tap, in the DIY shops I have seen kits with a flexible hose that goes through the wall and ones with a metal pipe, which is the best? Thanks

    Asked by Mark on 20th May 2024
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    Installing a water softener

    We live in a very hard water area and have seen water softeners advertised online. Are they worth the money and are they easy to install and maintain?

    Asked by Jackie on 6th Feb 2023
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