Overcharged lock change

Question

I was charged 800 to drill out and replace front door lock at 10pm it took nearly 3 hours was I over charged how much roughly should it have been

Aaron · Accepted Answer

Hi Andy , at 10 pm I’d of charged 125 pound . You should have refused to pay it . Sorry hindsight is a great thing . So many rogue people out there calling themselves locksmiths is unacceptable. And also they should have picked it not drilled it .

Shaun · Answer

Hi

Everyone prices things differently.
They can add the “desperation” factor.

I advise people ( if you can ) wait till the morning and get it cheaper!

A £100 night call out is standard, £80 per hour, then say £50 for lock.

3 hrs would have been £240 + £100 + £50 = £390.00

Yours was expensive ( in my opinion)

Mark · Answer

Yes definitely no more than £120 for that job, £65-85 for a standard lock change and up to £120 out of hours

John · Answer

That's ridiculous, what lock was it?
If it was a 3 star security then can take longer but I would expect tops to pay at 10pm with new lock £280.00.
That's based on top  lock otherwise £110.00 depending on location.

Paul · Answer

Hi Andy,
It does depend on the type of lock and door you shouldn't be paying anything over £200 for this type of job.

Drilling a lock is an acceptable entry method depending on the lock you had.

Overcharged lock change

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