New mixer tap fitting problems

I have tried to fit a new wall mounted mixer tap to my original roll top bath, but it either leaks from behind the bath or the water spurts out from atound the tap fitting as soon as I turn the stop tap on. What am I doing wrong?

Asked by Steph on 6th Apr 2021
Expert Trade Answers
"Hi,

Check the rubber washers are "seated" correctly ,also you may have over tightened the connection this can "snag" or cut the rubber you tighten hand tight the half a turn with the spanner this ensures a correct seating of the washer.

If it was supplied with male threads that you tighten into female wall mounts ensure these have around 12 rounds of ptfe tape on them to make sure threads are water tight.

Regards Steve
All Trades Maintenance"
Answered on 6th Apr 2021 - Member since Nov 2020 - report
"Have you fitted rubber seals? Or when you had all the items in the kit, was there a set of 'foam' or white plastic washers? It might be the case they are squeezed a bit too tight and leak. It is worth getting all the washers rubber, old-style works best in this case."
Answered on 14th Apr 2021 - Member since Mar 2021 - report
"Maybe the fitting has had ptfe tape fitted to it rather than a washer between it and not closed up properly ?"
Answered on 18th Jul 2021 - Member since May 2021 - report
"Sounds like you haven't fitted the inserts that come with the tap. Or that you've forgotten to fit the rubber seals.

Hope this helps"
Answered on 6th Apr 2021 - Member since Jul 2019 - report
"Have you fitted washers between the tap and tap connectors. You will need these as otherwise you are fitting brass to brass and no washer to take up the slack."
Answered on 6th Apr 2021 - Member since Apr 2017 - report
"Sounds like you haven’t fitted the rubber O ring, fit appropriate sized rubber seal this goes between the bottom of the tap thread and the bottom of the nut on the flat face."
Answered on 6th Apr 2021 - Member since Apr 2017 - report
Find Tradespeople, compare up to 3 quotes!
It's FREE and there are no obligations
Ask a Trade
Got a question that only a tradesperson can answer? We have thousands of trades ready to answer any question you may have.
Ask your question
Ask a Trade

Are you looking for advice on a DIY project or have a question for our tradespeople?

We'll email your question to tradespeople who are skilled in your chosen category.

Your question will be made public - please do not include any personal details.

{{ first(ask.errors)[0] }}

By continuing you agree to the Community Guidelines.

Report Content

{{ first(reportForm.errors) }}

Thank you

Your report has been created and will be investigated shortly.

Ready to get a price for your home improvement project?
Get started

Over 1 million homeowners and over 50,000 tradespeople
use MyJobQuote nationwide each year