Back door handle spinning

Question

I have come out of my back door and lifted handle too hard so now is just turning and I can't get back into my house what can I do the door is unlocked but can't pull handle down to open as it just keeps turning

Brandon · Accepted Answer

Spindle became loose, the spindle is more into one handle then the other.

Dave · Answer

You have broken or your lock mechanism as failed you will by sounds need either new lock mechanism or gear box and possibly an handle

Junior · Answer

Spindle broken and needs to be replaced, easy fix, for carpenter/ locksmith

Shayne · Answer

The gearbox has gone inside you will need this changing

Imran · Answer

It seems like handle spring is broken and it needs to be replaced. 
Regards 
Imran 
IS Locksmiths

Adam · Answer

You'd want to check if the opposite handle works. If it does then the spindle has moved over to far. If both handles don't work then the gearbox has failed and will need changing.

Chris · Answer

One of two things. 
1. The spindle is too short and has moved out of the handle position, so check to see if the other side works. If it does then this is your answer.
2. Gearbox has broken. If both handles spin then it's definitely a gearbox issue and this will have to be replaced.

Serghei · Answer

Hi there, at the moment you need a locksmith to install a temporary solution for door to lock and after to find and replace the mechanism, it’s a mechanism fault, it may need full replacement or only middle case. If you want I can come take a look and secure the door.

Andrew · Answer

You need a new spindle or possibly a new gearbox.

Steve · Answer

The problem you mention is rarely with the actual door handle, and is more often  than not the spring or spindle inside the mechanism which will be apparent when you remove the door handle unit. 
I have found that over time, continual excessive use or force, the square spindle can wear and round off and the spring becomes displaced or broken.

My recomendation  is to replace the full door handle instead of just the spring or spindle, but this is a straightforward five-minute job that anyone with a screwdriver can do.

Back door handle spinning

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