Bt home improvements

0 reviews
Public liability insurance
Joined Dec 2025
Established 2013
Based in Pontypool
Sole Trader
ID checked
About

Window & Door Fitter | Conservatory Specialist | Roofer | Multi-Skilled Tradesman

Certass Approved Window & Door Installer

Professional Profile
Highly skilled and customer-focused Window & Door Installer with over 15 years of experience within the double glazing, roofing, and home improvement industry. Specialising in the installation, repair, and replacement of uPVC and aluminium windows, doors, conservatories, roofline products, and roofing systems across residential, commercial, and industrial sectors.

Known for delivering exceptional workmanship, attention to detail, and outstanding customer service. Experienced in managing projects from initial survey through to completion, ensuring all work is carried out to the highest industry standards, in compliance with current building regulations and health and safety requirements.
Possesses extensive knowledge of modern glazing systems, energy-efficient products, security specifications, and weatherproofing techniques. Able to confidently advise customers on suitable products and solutions, balancing performance, aesthetics, durability, and budget requirements.
Committed to maintaining a professional image at all times, building strong customer relationships through clear communication, reliability, and a clean and respectful approach to working within occupied homes and commercial premises.

Core Skills & Expertise

uPVC & Aluminium Window Installation
Composite, French, Patio & Bi-Fold Door Installation
Conservatory Installation & Refurbishment
Roofline Systems (Fascias, Soffits & Guttering)
Flat Roofing & General Roofing Works
Glass Replacement & Glazing Repairs
Window & Door Surveys
Curtain Walling & Commercial Glazing
Measuring & Technical Site Assessments
Window and Door Adjustments & Repairs
Lock, Hinge & Hardware Replacements
Weatherproofing & Sealing Systems
Building Regulations Compliance
Health & Safety Management
Customer Service & Client Relations
Project Planning & Organisation
Quality Control & Final Inspection
Multi-Trade Maintenance & Repairs

Professional Responsibilities

Conduct detailed site surveys and accurate measurements to ensure products are manufactured and installed to exact specifications.
Advise customers on the most suitable glazing, roofing, and home improvement solutions based on property requirements and budget.
Install uPVC and aluminium windows, doors, conservatories, and roofline products to manufacturer specifications and industry standards.
Carry out glass replacements, remedial repairs, and maintenance work on existing glazing systems.
Ensure installations achieve optimal thermal efficiency, security, ventilation, and weather resistance.
Fit and adjust locks, hinges, handles, mechanisms, and other hardware components.
Apply professional sealing and finishing techniques to create durable, airtight, and watertight installations.
Diagnose and rectify installation issues, structural defects, leaks, and operational faults.
Maintain excellent housekeeping standards, ensuring sites are left clean, safe, and tidy upon completion.
Communicate effectively with customers throughout projects, providing updates and ensuring complete satisfaction.
Adhere to all health and safety legislation, risk assessments, and safe working practices.
Inspect completed works to ensure compliance with company standards, Certass requirements, and building regulations.
Industry Knowledge
Double Glazing & Fenestration Systems
A-Rated Energy Efficient Products
Building Regulations & Compliance
Certass Installation Standards
Thermal Performance & Insulation
Security & PAS 24 Requirements
Modern uPVC & Aluminium Systems
Conservatory Roof Upgrades
Structural Openings & Lintel Awareness
Glass Handling & Safety Procedures
Domestic & Commercial Installations
Personal Qualities
Professional and trustworthy
Strong attention to detail
Excellent communication skills
Reliable and punctual
Customer-focused approach
Highly organised and self-motivated
Problem solver with practical mindset
Able to work independently or as part of a team
Takes pride in delivering high-quality workmanship
Committed to maintaining a positive reputation and achieving complete customer satisfaction

Skills
Roofer
  • Fascias / Soffits / Cladding - uPVC
  • Fascias / Soffits / Cladding - Wooden
  • Flat Roof
  • Guttering and Rainwater Pipe
  • Leadwork
  • Refelting
  • Roof Conversion
  • Roof Installation/Removal
  • Slate & Tiled Roof
  • Velux / Skylight Window
  • Ventilation
  • Window & Conservatory Specialist
  • Conservatory
  • Glazing - Double / Single
  • uPVC Windows & Door
  • Velux / Skylight Window
  • Wooden Casement Window
  • Wooden Doors - External
  • Wooden Sash Window
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