We repair most makes of White Goods and cover
Herts
Beds
Bucks
Northamptonshire
Essex
We are fully insured and dbs checked and are members of the fsb and Trustatrader
STAY WELL AWAY — £170 paid upfront, no repair carried out, months of delays. I found JWP Appliances through MyJobQuote and instructed James Prentice to repair a Lamona oven in Bedford in July 2026. He charged £80 for an initial visit and requested another £90 upfront for replacement parts. Although he attended to diagnose the problem, he never completed the agreed repair or successfully fitted the replacement parts. Once I had paid £170, I was left repeatedly chasing him to complete the work. Numerous appointments were cancelled, postponed or missed, requiring constant rearrangements with my tenants. Eventually, he admitted that the replacement switch he had obtained was incorrect. After more than two months, I cancelled the arrangement and requested a refund. He initially refused to return the service charge, and I had to send a formal Letter Before Claim. Following further negotiations, I recovered £125 on 17 October 2026, losing £45 and still having an unrepaired oven. My advice: be extremely cautious about paying this tradesman in advance. My experience was that, once he had received payment, I was left waiting through repeated delays without the repair being completed. I would not recommend him.
J W P AppliancesTimely and very professional
J W P AppliancesVery friendly and knowledgeable on washing machines. Would highly recommend.
J W P AppliancesJames was efficient and helpful.
J W P AppliancesArrived on time, quickly diagnosed the problem, explained everything clearly and completed the diagnosis professionally. Friendly and knowledgeable.
J W P AppliancesBrilliant service, on time, would recommend every time, thank you James
J W P AppliancesQuick and simple
J W P AppliancesWe understand that James genuinely did his best, and we respect the effort he put in. That said, the result wasn’t quite what we had in mind—it fell a little short of what we needed. After some discussion, he did recognize this and agreed to come back free of charge to finish the job, which we appreciate. At the same time, we want to gently underline something important: when we agree on a plan together, we expect it to be followed as agreed—not changed or adjusted at the last minute. This isn’t about blame; it’s about maintaining the trust and reliability that makes working together smooth for everyone. James’s willingness to return and make things right is a good step, and we’re glad to move forward from here with that understanding in place.
James did a wonderful job. He is very knowledgeable as he detected the issue straight away and sorted it very quickly.
J W P AppliancesRapid response to my enquiry. Job done efficiently and quickly. Discount given on original quote. Very happy with the work done. Would recommend JWP to others
J W P AppliancesAbout Our Reviews: The reviews contained on this page have been submitted by users of our service who have had a job completed by a verified trade member. We operate a closed loop feedback system which protects our users from fake reviews. To understand more about our reviews process, please visit our Reviews Policy.
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