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D&R builders
About
D & R BUILDERS / CONSTRUCTION & MAINTENANCE SERVICES, based in Cornwall, is dedicated to providing comprehensive building, construction, and maintenance solutions. With a focus on quality and customer satisfaction, we offer a wide range of services to meet your needs. Our experienced team ensures that each project is completed to the highest standards, delivering exceptional results every time. From renovations to new builds, we are committed to excellence in every aspect of our work.
Skills
Builder
Handyman
Stoneworker / Stonemason
Latest Reviews
Replace Flooring and Refit Shower
Awful. We engaged them to fix a leaking shower that was going through the floor boards into the downstairs dining room. Water is now again coming through into the dining room and they have apparently ceased trading, They said they provide a 10 year guarantee which of course is worthless. Have spoken to citizens advice and raised a case with trading standards and the bank.
D&R buildersWE MUST INSIST ALL CUSTOMERS CONTACT US DIRECTLY BEFORE POSTING FALSE REVIEWS! Thank you for sharing your false perspective/opinion We take feedback seriously and prioritize transparency and integrity in our services. However, we must address several inaccuracies present in your review. Firstly, we have never had a bad complaint from any customer and pride ourselves on the fact. We only go above and beyond for all. Secondly you posted this review before even contacting us. Since this review was published you have managed to make contact with us directly and we are promptly engaging in a full leak investigation and report. This is the email sent to you today:- Dear Joshua, Thank you for reaching out to us regarding the resealing of your shower tray, which we completed as per the advertisement on "My Job Quote." Although it is unlikely that the seal has failed, we are more than willing to conduct a comprehensive leak investigation using an endoscope if needed to ensure everything is in proper order. Our office will assist in scheduling this appointment at your earliest convenience. Please note that a standard call-out fee of £65 will apply for this service. We look forward to resolving this matter promptly and delivering the detailed report to you. We will contact you to arrange your appointment and I will be straight round when this has been successfully arranged. Best regards, Dean It’s also important to clarify that our company is fully operational, counter to the misleading information you have mentioned. We continue to provide dedicated service and uphold the 10-year guarantee depending on materials proudly offered with our work. You have been a very difficult customer from day one, and we have only gone above and beyond for you even if to just help you feel more welcome after just moving down to Cornwall from London but it’s almost like you have a chip on your shoulder or had something to prove? Nothing was good enough every time we gave you a price for different things your response was “is that the best you could do” even though you know we cut our costs right back to help you out as it would be a while before you claim it back from your insurance we told you when we first arrived to site that the whole floor needs replacing due to all the water damage and you wouldn’t accept this and insisted that only the floor around the shower tray was to be replaced and the shower tray to be resealed also you wanted the glass removed and resealed and this was completed at the highest standard, even though we discovered your biggest leak was the big hole around your shower taps which we sealed for you and the floor is very bad along the whole back wall of the bathroom where the shower/ sink and toilet are situated but the whole floor wasn’t a option you said, You told one employee you said one thing then told me a completely different thing. I could on and on but very difficult in general, We did refuse you request for an altered invoice for insurance purposes, but didn’t think this would be the cause any issues? we must clearly state our refusal to engage in or condone any form of fraudulent activity. Our commitment is to lawful and ethical practices, ensuring trustworthy service for all customers. Your claim of discussing our business status with a supposed former employee who indicated we no longer trade is unfounded and untrue. We maintain direct communication channels to resolve any concerns our customers might have, and welcome truthful engagement over misleading statements. We understand you have been in contact with Citizens Advice, Trading Standards, and your bank, which is well within your rights. We welcome any external assessments that help uphold quality industry standards. We are confident in our compliance with industry standards and ready to address any legitimate concerns openly. Our aim is to offer transparency and resolution, and we remain accessible for a constructive dialogue. Kind regards, D R Builders This response addresses the false claims honestly while maintaining professionalism and inviting open communication.
Chimney Sweep and Safety Check
Dean was fantastic. He and his team went above and beyond, despite complications arising. Good communication and well priced. Will definitely use them again. Thank you 😊
D&R buildersThank you so much for your kind words, Kate have an amazing Christmas and happy New Year best wishes , D R Builders
Replace and Clean Chimney Liners
Brilliant builders , friendly professional service , informed , knowledgeable and experienced in all aspects with my mundic build property .
D&R buildersThanks you for your kind words
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