Arrived 5 hours late Fitted the thermostat completely incorrectly in 20 mins. After ignoring calls and texts I called from another phone. He agreed to come back that Saturday. Didn’t, show up, call, or text. Finally agreed to return following Saturday. Didn’t show up, call or message. I requested a refund and since then no refund, not replying to texts or calls. The very worst customer service I have EVER experienced.

Agreed a price to attend, check dimmer switch and place bathroom fan on separate switch as I was aware new dimmers and fans don't mix. Guy claiming to be called 'Marcus' attended, identified an incorrect wired connection then said the existing dimmer connection would be fine operating the fan and lights. He left without testing. No soon as he'd departed with the 'cash' we'd agreed (no invoice or card left) I checked and the fan's speed varied according to the dimmer setting (an identified fire risk as confirmed by the fan manufacturer.) 'Marcus' said he'd return to make safe and install that we'd originally agreed. He thereafter took great pleasure in stringing me along promising to return on 4 occasions without ever the intention of so doing. Excuse upon excuse when. When checked, the standard of wiring he'd reconfigured in the 10 minutes on site was shocking with an exposed live wire showing. He ripped me off and left me with a fire hazard. Don't let him do the same to you.

Quick completion, excellent manners and would not hesitate to recommend to future users

Very good service, Marcus arrived on time, he also explained what was happening to my electrical wiring which was very handy to know.

Thank you Lucas & Costa, Both worked very well together,both were very polite,reassuring,professional and they fix the issues I was having with my fridge tripping. Lucas also messaged me the next day to check in,that everything was fine! Thank you again.

Professional and focused on the task. Demonstrated strong emotional intelligence and problem‑solving skills, quickly understanding the customer’s needs and taking action to minimise any additional stress. The work was completed smoothly and to a high standard.

Very helpful and prompt and professional, I’m sure to work with him again!

Very good tradesman. Arrived when he said he would. Job done within half an hour. Very satisfied with end result

We hired this team for a downstairs toilet renovation and painting, but unfortunately, the experience was poor from start to finish. The project took double the quoted time, and the quality of the painting was so messy that we eventually had to ask them to stop. We have since had to hire and pay another professional to come in and finish the decorating properly. The team showed a lack of care for our home; they left a complete mess, including discarded packaging, buckets of filler, and paint splatters over the floors and our brand-new sink. A week after completion, a leak developed inside the wall due to the new plumbing. While they did eventually return to fix it, it took two weeks to resolve and the wall was again left in a poor state. Finally, the bath panel they installed cracked following installation. Despite promising a replacement, they have not followed through. Overall, a very stressful and costly experience.

Very quick response and everything was fixed in a couple of hours.