Your account could have been placed in limited service for a number of reasons. The primary reason is that you are no longer deemed active on the service. This could be because your alerts bounce from an unresponsive email, you have not logged in or you have not purchased a job lead for a considerable time.
You can bring your account back into full service by following the action on your account dashboard. There will also be a link on this page to contact us directly if you are having any difficulties.