Sometimes we are unable to process the card we hold on file which means we stop you from purchasing further jobs until it is resolved.
Unfortunately, it’s not always possible to find out the exact reason as to why a payment or card was declined. For privacy and security, your bank / card issuer does not disclose the exact reason to MyJobQuote as to why they declined the payment / card. Only the cardholder can find out why the payment / card was declined by talking to their bank.
Some common reasons that as to why a bank may decline the payment or card are:
It is best to give your bank a quick call to find out why they declined the payment, they'll be able to give you the exact cause.
The cardholder's bank is telling MyJobQuote that they do not have enough funds in their account to cover the cost of the purchase. You'll need to place more funds into the account or use another card which has the funds to cover the cost of the purchase .
Your card has expired and you'll need to add a new card to your MyJobQuote account. You can add a new card here.
We limit the number of attempts you can use a single card per hour to prevent fraud and abuse. Please wait 1 hour and you'll be able to try again. Repeated failed attempts may cause your bank to permanently block your card from being used on MyJobQuote.
Contact us if you've spoken to your bank and have a question about a payment or card.Reviewed by MyJobQuote on 22nd May 2017.